PACT Act & Shipping
Impacts of PACT Act on Operations
Due to the PACT Act that was enacted on December 27, 2020, we'll temporarily be limited to states we're able to ship to. Adult signature upon delivery will be required for all orders and will be included in shipping charges at checkout starting March 26th 2021. During the initial transition phase, we'll only be able to ship to select states without any interruptions or product limitations. As we become licensed in the remaining states, we'll slowly add to the list of states we're able to ship to.
For states that have an excise tax on vape products, there'll be a longer delay before shipping will resume. The software needed to correctly add excise tax to customers' orders is complicated and didn't exist several months ago, so implementation will take some time. The estimated date of the software going live on our website is sometime between July and August 2021.
As a result of the extra cost of adding an adult signature upon delivery, our shipping cost structure has changed. We've subsidized cost as much as possible based on cart value. Our shipping fees will be as follows:
- $13.99 shipping for orders under $50
- $7.99 shipping for orders from $50-$59.99
- $6.99 shipping for orders from $60-$69.99
- $5.99 shipping for orders from $70-$79.99
- $4.99 shipping for orders from $80-$89.99
- $3.99 shipping for orders from $90-$99.99
- Free shipping on orders of $100 or more
Beginning March 26th, we will only be able to ship to the following states:
- California (excluding San Francisco)
- North Dakota
- South Dakota
- South Carolina
In the coming month, we will be transitioning from shipping with USPS to a regional carrier for deliveries. Coverage area may not include all customers. Please check back as we add to the list of states we're able to ship to.